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What should I do if the at-fault driver’s insurance adjuster wants to talk to me about the accident?

You may be surprised to hear from the at-fault driver’s insurance company in the days following your motorcycle accident. You might even still be in the hospital recovering from your injuries when they try to contact you. While this is a routine part of assessing the cause of the accident and resolving the insurance claim, it’s easy to say the wrong thing to the adjuster and weaken your claim.

What You Should Not Say To An Insurance Adjuster After A Motorcycle Accident

The insurance company’s goal is to pay out the least amount of money possible, and they would like nothing better than for you to say something potentially damaging. It’s crucial that you avoid the following:

  • Admitting that you had any kind of fault in the accident or saying you are “sorry.” This can easily be misconstrued as an admission of guilt.
  • Saying that your injuries are not serious or downplaying them in any way.
  • Answering any questions about the crash itself. Simply state that you are unable to answer the questions at this time.
  • Consenting to give a recorded statement. You could easily become flustered and say something that could damage your case.
  • Agreeing to sign a medical release. This will likely provide the insurance company with your complete medical records, most of which are not relevant to the current case. An insurance adjuster can also use this information against you, pointing to a prior incident as the cause of your injuries.

Phone calls from the insurance company after your motorcycle accident can seem overwhelming and intrusive. When you are hurt, your efforts are best spent trying to recover from your injuries. Let your attorney handle the insurance company.

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